Shipping policy

All orders are processed within 5-7 business days and then shipped USPS priority.

ALL ITEMS ARE FINAL SALE.

If you have any questions please email us @scentsbyem21@gmail.com

LOST OR DAMAGED PACKAGE:

• ScentsbyEm is not responsible for any lost, stolen or missing packages once they are in the hands of the carrier. In the instance that your package is lost, stolen or missing, you will need to file a claim through your local USPS office.

• If you receive a package with broken items, you can submit a replacement claim to us via email: @scentsbyem21@gmail.com — PLEASE INCLUDE PHOTO PROOF OF DAMAGE. We will not be able to replace without proof of photo. Thank you!